1. Acceptance of Terms

Welcome to SLOANCODE TECHNOLOGY GROUP LLC (“Sloancode,” “we,” “our,” or “us“).

These Terms & Conditions (“Terms”) govern your access to and use of our websites, software, artificial intelligence systems, APIs, communication platforms, applications, products, and services.

By accessing or using any Sloancode service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you should not access or use our services.

2. About Sloancode

SLOANCODE TECHNOLOGY GROUP LLC is an artificial intelligence, software engineering, automation, analytics, and enterprise technology company.

Our services may include:

• AI Consulting
• Custom Software Development
• Mobile Applications
• Web Applications
• Enterprise Software
• Business Intelligence
• Data Analytics
• AI Automation
• Conversational AI
• Voice AI
• SMS Communication Platforms
• Chat Platforms
• Email Communication Services
• APIs
• Cloud-based Software (SaaS)
• Industry-specific AI solutions

Some services are provided directly by Sloancode.

Others enable businesses using the Sloancode platform to communicate with and serve their own customers.

3. Eligibility

You represent that you are legally capable of entering into a binding agreement.

If you use our services on behalf of a company or organization, you represent that you have authority to bind that organization to these Terms.

4. Scope of Services

Sloancode provides technology products and professional services.

Depending on the engagement, services may include:

• Consulting
• Software development
• AI implementation
• Platform subscriptions
• APIs
• Cloud-hosted software
• Integrations
• Communication services
• Data analytics
• Business automation
• Customer support

Certain services may be governed by additional agreements, including:

• Statements of Work
• Master Service Agreements
• Subscription Agreements
• Enterprise Agreements

Where those agreements conflict with these Terms, the specific agreement will control.

5. Customer Accounts

Some services require an account.

You agree to:

• Provide accurate information.
• Maintain current information.
• Protect your login credentials.
• Notify us of unauthorized access.
• Accept responsibility for activity occurring under your account.

We reserve the right to suspend accounts used fraudulently or in violation of these Terms.

6. Acceptable Use

You agree to comply with our Acceptable Use Policy.

You may not use Sloancode services to:

• Violate laws
• Commit fraud
• Send spam
• Distribute malware
• Circumvent security
• Harass others
• Infringe intellectual property
• Misrepresent your identity
• Interfere with platform operations

Violation may result in suspension or termination.

7. Artificial Intelligence Services

Certain Sloancode services utilize artificial intelligence.

AI-generated outputs:

• may contain inaccuracies,
• should be reviewed by humans before making important decisions,
• are intended to assist—not replace—professional judgment.

You remain responsible for decisions made using AI-generated information.

Sloancode does not guarantee the accuracy, completeness, or suitability of AI-generated outputs for every situation.

8. Voice, SMS, Chat & Email Communications

Our platform may facilitate communications through:

• Voice
• SMS
• Chat
• Email
• Future communication channels

Businesses using our platform are responsible for obtaining any legally required customer consents before using these communication channels.

Users receiving communications should refer to our:

• Privacy Policy
• SMS Messaging Consent

for additional information.

9. Customer Responsibilities

Customers agree to:

• Provide accurate information.
• Obtain necessary rights to submitted data.
• Maintain appropriate security.
• Comply with applicable laws.
• Maintain required licenses.
• Obtain customer consent where required.
• Use services responsibly.

Customers remain solely responsible for the legality of the information they submit.

10. Third-Party Services

Our services may integrate with third-party providers including:

• Twilio
• OpenAI
• Calendly
• Payment processors
• POS systems
• CRM systems
• Cloud providers
• Analytics providers

Sloancode is not responsible for the availability, policies, pricing, or performance of third-party services.

Use of those services remains subject to their respective agreements.

11. Intellectual Property

All software, applications, AI systems, documentation, source code, APIs, content, trademarks, logos, graphics, workflows, and intellectual property developed by or owned by SLOANCODE TECHNOLOGY GROUP LLC remain our exclusive property unless otherwise agreed in writing.

Nothing in these Terms transfers ownership of our intellectual property.

Customers receive only the rights expressly granted in their applicable agreements.

12. Confidential Information

Both parties agree to protect confidential information received during the course of the business relationship.

Confidential information shall not be disclosed except:

• with authorization,
• as required by law,
• or as necessary to perform contracted services.

13. Fees and Payments

Where applicable:

• Fees are due according to the applicable agreement.
• Late payments may result in suspension of services.
• Customers remain responsible for applicable taxes unless exempt.

Separate Statements of Work or Subscription Agreements may establish additional payment terms.

14. Availability

We strive to provide reliable services but do not guarantee uninterrupted availability.

Services may be interrupted due to:

• Maintenance
• Upgrades
• Security events
• Third-party outages
• Internet disruptions
• Circumstances beyond our control

15. Warranty Disclaimer

Except where expressly stated in writing:

Services are provided “AS IS” and “AS AVAILABLE.”

To the fullest extent permitted by law, Sloancode disclaims all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Availability
• Accuracy
• Reliability

16. Limitation of Liability

To the fullest extent permitted by law, SLOANCODE TECHNOLOGY GROUP LLC shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Lost profits
• Lost revenue
• Loss of business
• Loss of goodwill
• Loss of data
• Business interruption

Our total liability shall not exceed the amounts paid by the customer during the twelve (12) months preceding the claim, unless otherwise required by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless SLOANCODE TECHNOLOGY GROUP LLC from claims arising out of:

• Your misuse of the platform
• Your violation of these Terms
• Your violation of applicable laws
• Your infringement of third-party rights
• Your submitted content

18. Suspension and Termination

We may suspend or terminate access if:

• These Terms are violated.
• Applicable laws require suspension.
• Fraud is suspected.
• Platform security is threatened.
• Fees remain unpaid.
• Services are misused.

Termination does not eliminate obligations that survive termination.

19. Governing Law

These Terms shall be governed by the laws of the State of New York without regard to conflict of law principles.

Any legal proceeding shall be brought in a court of competent jurisdiction located in the State of New York unless otherwise agreed.

20. Changes to These Terms

We may modify these Terms periodically.

Updated Terms become effective upon publication unless otherwise stated.

Continued use of our services constitutes acceptance of the revised Terms.

21. Contact Information

SLOANCODE TECHNOLOGY GROUP LLC

99 Wall Street, Suite 3772

New York, NY 10005

Phone: (888) 419-2452

Email: contact@sloancode.com

Website: https://sloancode.com

Related Policies

Please also review our:

• Privacy Policy
• Cookie Policy
• SMS Messaging Consent
• Acceptable Use Policy

These documents work together with these Terms and form part of Sloancode’s legal and compliance framework.

Privacy Policy | Cookie Policy | SMS Messaging Consent | Acceptable Use Policy | Accessibility Statement